Our Blog brings you ideas to help you get the most out of your Dynamics 365 system – news, tips, best practices from A to Z.
The Clock is Ticking – Time to Embrace the Unified Interface
Embrace the Unified Interface - the UI of the future We all knew that someday the Dynamics 365 Unified Interface (UI) would be the only interface for all Common Data Service apps. But until this week, we didn’t know when. The answer became crystal clear as Microsoft...
23 Things You Probably Didn’t Know You Can Do in Microsoft Teams Chat
There are many great productivity-boosting applications, but one of our favorites at Dynamics365Support.com is Microsoft Teams. About 5 months ago, we switched from Skype for Business to Teams and the transition has been a smooth one. Microsoft Teams takes...
Enhanced Timeline Features Power Improvements to Dynamics 365 Customer Service
Microsoft is releasing a new set of improvements to Dynamics 365 Customer Service that will advance digital transformation. Early access to this release wave October update began in early August. You will want to enable these features first in your sandbox...
Business Card Scanning Tops New Features in Dynamics 365 CE for Sales
Microsoft is releasing a set of new features in Dynamics 365 for Sales App users of Dynamics 365 Customer Engagement to enable digital transformation. Prepare now to onboard the new capabilities in your production deployment with confidence and ease. While early...
Dynamics 365 2019 Wave2: Early Opt-in Now Available
Beginning August 2, 2019, Dynamics 365 administrators can enable the features coming in the 2019 release wave 2 update by opting into the updates in the Power Platform Admin center. Opting in will enable all changed user experience updates for Dynamics 365 for...
Dynamics 365 Pricing Changes bring an opportunity to reduce costs
Microsoft stated that as of October 1, 2019, Dynamics plan style licenses will no longer be available to subscribers. Instead, customers will choose from an ala carte licensing plan. A “base license” will be sold with “attach licenses” available. These “attach...
Take the Plunge into the Unified Interface
The Situation... The Legacy web client is likely to be deprecated by October 2019 with a view to be discontinued a year later. The Unified Interface will soon be the only user interface for all Common Data Service apps. It's time to take the plunge into the Unified...
Forms Pro tapped to Replace VOC
Microsoft officially announced that Voice of the Customer, its venerable survey solution would be replaced officially by Forms Pro. Forms Pro to replace VOC within the next twelve months. Microsoft Forms Pro, which uses a simple interface to create forms, surveys, and...
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