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Power Automate

Workflow automation for every business process

What is Power Automate?

Microsoft Power Automate is a cloud-based workflow automation tool that lets you connect apps, automate repetitive tasks, and build approval processes without writing code. It is part of the Microsoft Power Platform and integrates natively with Dynamics 365, Microsoft 365, SharePoint, Teams, and hundreds of other services.

Formerly known as Microsoft Flow, Power Automate lets business users, IT teams, and developers build automation that ranges from simple email-based triggers to complex multi-step approval chains involving dozens of systems. The drag-and-drop designer means you do not need to be a developer to automate most day-to-day tasks.

For Dynamics 365 users, Power Automate is especially powerful because it can trigger on record creation, field changes, or status updates, and then push data, notify users, or call external APIs in response.

Key capabilities

Connectors

1,000+ prebuilt connectors for Microsoft and third-party apps including Salesforce, SAP, Google, Slack, and more.

Cloud flows

Event-driven flows that trigger from Dynamics 365, SharePoint, Outlook, Teams, or any connected system.

Approval processes

Build multi-step approvals with conditional routing, delegation, and automatic follow-ups.

Desktop automation

Power Automate Desktop (RPA) to automate tasks inside legacy applications that do not have APIs.

AI Builder

Add AI models directly into flows for document processing, sentiment analysis, and predictions.

Scheduled flows

Run routine processes on a schedule: daily reports, weekly syncs, monthly cleanups.

Who Power Automate is for

Where businesses run into trouble

Power Automate is powerful, but there are common pitfalls we see every day.

Flows breaking after Dynamics 365 changes

A field rename or entity change can break flows silently. Without proper monitoring, you might not realize until someone reports a problem.

Premium connector licensing confusion

Some connectors require premium licenses. Figuring out what each user needs and managing those licenses can get complicated fast.

Performance and throttling issues

As flow volume grows, hitting throttling limits or running into long-running flow issues is common. Diagnosing and optimizing requires Power Platform expertise.

Error handling and retries

Poorly designed flows fail silently or loop on errors. Building proper error handling, logging, and retry logic is often skipped but critical.

Need help with Power Automate?

We support it every day. Reach out and we will route you to the right expert.

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Frequently asked questions

Is Power Automate the same as Microsoft Flow?

Yes. Microsoft Flow was renamed to Power Automate in 2019. It is the same product with the same functionality, just an updated name. If you see documentation referencing Microsoft Flow, it applies to Power Automate.

Do I need a separate license for Power Automate?

Power Automate is included with most Microsoft 365 and Dynamics 365 licenses at a basic level. Premium features like RPA, premium connectors, and unlimited flows require standalone Power Automate licenses, which start at $15/user/month.

Can Power Automate replace our RPA tools?

For most use cases, yes. Power Automate Desktop (included with Windows 11) provides full RPA capability. For enterprise-scale RPA with dedicated bots, the Power Automate per-user with attended RPA plan covers most scenarios at a lower cost than dedicated RPA vendors.

How does Power Automate integrate with Dynamics 365?

Power Automate connects directly to Dynamics 365 and Dataverse via native connectors. You can trigger flows when records are created, updated, or deleted, and your flows can read, write, and update any Dataverse table including custom entities.