Same User Experience Regardless of Device

If you have tried to use Dynamics 365 mobile on your phone in the past but left disappointed, then maybe it is time to take another look at the app. Microsoft has rebuilt the app from the bottom up to make it easier to use, with all the most important information at your fingertips. One change you’ll notice right away is that the experience is the same whether you are on your desktop, phone, or tablet. See firsthand how the mobile app has been enhanced in our Dynamics 365 Mobile Webinar.

Take Another Look at Dynamics 365 Mobile Webinar

Brian Begley, owner of enCloud9 and, began our webinar by discussing the improvement of the Dynamics 365 mobile app from earlier versions. As a result of the Unified Interface, users now have a consistent experience from PC to phone. The experience is the same regardless of the device that you are on. Responsive forms refactor to the size of your mobile screen.

Brian then discussed many of the app’s best features for improving productivity on the go. Some of the topics discussed included:

  • Checking on the status of a case
  • Creating appointment notes easily from your phone or tablet.
  • Tracking emails • ​Scanning business Cards
  • Viewing interactive dashboards
  • Keeping up on your team’s progress

Take Another Look at Dynamics 365 webinar Presentation

Test Drive of the Dynamics 365 Mobile app

After discussing a few of the many benefits of the Dynamics 365 Mobile app, Brian went into a live demo of the app. Brian demonstrated not only how quick and easy it is to navigate through the app, but also how the app has been enhanced  Also previously, there were some issues with the mobile app. These issues have now been resolved.

How can we help?

If you have any questions on the Dynamics 365 mobile app or if we can help you with any of your Dynamics 365 needs, don’t hesitate to contact us. is a recognized expert in helping organizations like yours to get the most out of their Dynamics 365 system.

Want to learn more?

In addition to our Dynamics 365 Mobile Webinar, you might want to check out a blog that we’ve written recently – Mobilize Your Business Processes With Dynamics 365 Mobile. One resource we’ve found to be very helpful is the User Guide (Dynamics 365 for phones and tablets). The user guide gives great tips for using the mobile for your sales and customer service, as well as other tasks when you’re on the go. With one simple download from your app store, you’ll automatically have access to all the apps you need for your role.