ClickDimensions powers your email marketing, forms, and campaign automation inside Dynamics 365. When emails stop sending, forms break, or lead scoring is not working, you need someone who understands both the marketing platform and your CRM. That's us.
Tell us about your environment and we'll recommend the right support plan.
We support the full ClickDimensions platform and its integration with Dynamics 365. From email templates to campaign automation to form-to-CRM data flow, we cover it all.
ClickDimensions is deeply integrated with Dynamics 365. When something goes wrong, the issue is rarely just on the marketing side. It usually involves CRM data, custom fields, workflows, or integration logic. You need a team that understands both systems, not just one.
| Standard Support | Our Support | |
|---|---|---|
| CRM integration issues | Not covered | Fully supported |
| Custom form-to-CRM mapping | Not covered | Fully supported |
| Knows your CRM and marketing setup | New agent every time | Dedicated consultant |
| Response time | Varies widely | Under 1 business hour |
| Microsoft escalations | You manage it | We handle it for you |
| Goal | Close the ticket | Prevent the next one |
Tell us what is going on with your ClickDimensions setup. We assign a US-based consultant who understands both your marketing configuration and your Dynamics 365 environment. One person who sees the full picture every time you reach out.
Support is available on a flat monthly subscription or on-demand basis. We will recommend the right plan based on your environment and needs.
Our support covers email marketing, campaign automation, web forms, landing pages, surveys, lead scoring, social posting, analytics, and the full integration between ClickDimensions and your Dynamics 365 CRM.
Yes. We troubleshoot email deliverability including SPF, DKIM, and DMARC configuration, bounce management, spam filter issues, and sender reputation. We also help optimize templates and sending practices to improve inbox placement.
Yes. We support the full integration between ClickDimensions and Dynamics 365 including data sync, form submissions mapping to CRM records, campaign responses, lead scoring rules that update CRM fields, and custom workflows triggered by marketing activity.
Tell us what is going on with your ClickDimensions setup and we will get it sorted.
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