Dynamics 365 Support is a dedicated support practice built on over 20 years of hands-on experience with Microsoft Dynamics 365 and the Power Platform.
Most Dynamics 365 support stops at the platform. If your issue involves a customization, a plugin, a Power Automate flow, or an integration — standard Microsoft support doesn't cover it. Businesses are left figuring it out on their own, re-explaining their environment every time they open a ticket, and navigating Microsoft escalations without guidance.
Dynamics 365 Support was built to fill that gap. We provide dedicated, environment-aware support that covers your Dynamics 365 setup as it actually exists — not just the out-of-the-box product. One consultant. Full context. Flat monthly pricing. No surprises.
Dynamics 365 Support is led by Brian Begley, one of the most experienced Dynamics 365 practitioners in North America. Brian brings decades of real-world implementation and support experience to every client engagement.
Brian began his career as a CPA and transitioned into the Microsoft Dynamics ecosystem in the early 2000s, building deep expertise across CRM, ERP, and the Power Platform. He founded enCloud9 in 2008 and has since helped hundreds of organizations across North America implement, customize, and optimize their Dynamics 365 environments.
Over the past two decades, Brian has assembled a team of US-based Dynamics 365 specialists who share his commitment to hands-on, environment-aware support. Every consultant on the team brings real-world experience across the full Microsoft stack — from Dynamics 365 Sales and Customer Service to Power Automate, PowerApps, Power BI, and Business Central. It's a team built on depth, not headcount.
With a background spanning accounting, business development, and Microsoft practice leadership, Brian brings a uniquely well-rounded perspective to Dynamics 365 support — understanding not just how the platform works, but how businesses rely on it. He holds a Bachelor of Science in Business Administration from Creighton University's Heider College of Business.
We work with small and mid-sized organizations across North America that run Dynamics 365 as a core part of their operations. Our clients range from sales-focused teams running Dynamics 365 Sales to field service organizations, finance teams on Business Central, and marketing teams using ClickDimensions and Customer Insights.
We support the full Microsoft Dynamics 365 and Power Platform ecosystem:
Tell us about your environment and we'll recommend the right support plan for your organization.
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